If you are a consumer residing in the European Union, you have a statutory 14-day right of withdrawal from the date the contract is concluded — unless you have expressly requested immediate access and acknowledged the loss of this right.
To exercise your right, contact us in writing (WhatsApp) within 14 days. Refunds are processed within 5–10 business days after approval.
If this right was not communicated to you before the contract was concluded, the withdrawal period extends to 12 months under EU law.
Required by EU consumer law before access can be granted. Without this checkbox, the full 14-day right of withdrawal applies.